Terms & Conditions – Ladakh Travel Hub
Welcome to Ladakh Travel Hub, your trusted local travel partner for Ladakh tours, holiday packages, transportation and customised travel experiences. Please read the following Terms & Conditions carefully before confirming your booking with us.
These terms explain our booking and payment process, cancellation policy, trip postponement conditions, travel responsibilities and limitations of liability.
1. Booking & Payment Terms
All bookings for Ladakh tour packages and travel services are subject to availability and confirmation by Ladakh Travel Hub.
- A 20% advance payment of the total booking amount is required to confirm your reservation.
- The remaining balance must be paid 7 days before arrival, or upon arrival in Ladakh, but before the commencement of the booked services.
- A booking will be considered confirmed only after the required advance payment has been received.
- Advance payments can be made through bank transfer or other payment methods provided by Ladakh Travel Hub.
- Any additional services, upgrades or changes requested after confirmation may be charged separately.
2. Ladakh Tour Cancellation Policy
We understand that travel plans can sometimes change. If you need to cancel your Ladakh tour or travel booking, written notification must be provided to Ladakh Travel Hub.
Cancellation charges will be calculated from the date we receive the cancellation request in writing.
| Cancellation Period | Cancellation Terms |
|---|---|
| 60 days or more before arrival | 50% of the booking amount |
| 25–59 days before arrival | No refund / postponement may be considered |
| 7–24 days before arrival | No refund |
| Within 7 days of arrival / No Show | No refund |
Cancellation and refund conditions may also be subject to the individual policies of hotels, transportation providers and other service providers included in the booking.
3. Trip Postponement
Where possible, guests may request to postpone their Ladakh trip instead of cancelling it.
Trip postponement is subject to:
- Availability of hotels and transportation
- New travel dates
- Service-provider policies
- Seasonal changes
- Difference in applicable rates
- Any additional costs arising from the revised itinerary
Postponement is not guaranteed and will be considered on a case-by-case basis.
4. Itinerary Changes & Travel Conditions in Ladakh
Ladakh is a high-altitude and mountainous destination where weather, road conditions and local circumstances can change quickly.
The itineraries provided by Ladakh Travel Hub are intended as a general guide and may be modified when necessary.
For the safety and well-being of our guests, we reserve the right to change, postpone, shorten or modify any part of the itinerary due to circumstances including:
- Heavy snowfall
- Landslides
- Roadblocks or road closures
- Adverse weather conditions
- Government restrictions
- Flight delays or cancellations
- Vehicle breakdowns
- Accidents
- Medical emergencies
- Political disturbances or local closures
- Natural disasters
- Other unforeseen circumstances
Where possible, we will make reasonable efforts to provide suitable alternatives.
5. Liability & Limitations
Ladakh Travel Hub will make every reasonable effort to provide the services confirmed in your booking. However, we cannot be held responsible for delays, cancellations, itinerary changes or additional expenses resulting from circumstances beyond our reasonable control.
This includes weather conditions, road closures, landslides, natural hazards, flight cancellations, vehicle breakdowns, government restrictions, strikes, political disturbances, accidents, illness and other force majeure events.
Any additional expenses resulting from such unforeseen circumstances may be payable by the guest.
6. Travel Insurance
Ladakh Travel Hub does not provide travel insurance covering medical emergencies, accidents, trip cancellation, baggage loss, theft, delays or evacuation.
We strongly recommend that all travellers purchase comprehensive travel insurance before travelling to Ladakh.
For international travellers, appropriate coverage for high-altitude travel and emergency evacuation is particularly recommended.
7. Health & High-Altitude Travel
Ladakh is located at a high altitude, and travellers should take appropriate precautions before and during their journey.
Guests are responsible for informing us of any relevant travel limitations or special requirements that may affect their trip.
If a guest becomes unwell during the journey, itinerary changes may be necessary in the interest of their safety. Any medical, evacuation or additional transportation expenses are the responsibility of the traveller unless covered by their insurance.
8. Personal Belongings
Guests are responsible for their own luggage, passports, travel documents, cash, electronic equipment, cameras and other personal belongings.
Ladakh Travel Hub will not be responsible for loss, theft, damage or misplacement of personal belongings during the trip.
9. Unforeseen Circumstances
Ladakh is a remote mountain destination, and certain circumstances are beyond the control of any travel company.
We shall not be responsible for additional costs caused by circumstances such as:
Landslides, roadblocks, snowfall, bad weather, flight disruptions, vehicle breakdowns, illness, government restrictions, natural disasters or other unforeseen events.
Our team will always make reasonable efforts to assist guests and find the best available solution.
10. Acceptance of Terms
By confirming a booking with Ladakh Travel Hub, you acknowledge that you have read, understood and accepted these Terms & Conditions.
These conditions apply to all Ladakh tour packages, customised holidays, transportation services, hotel bookings and other travel services arranged by Ladakh Travel Hub.